Unable to Restore VAP

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Unable to Restore VAP


Issue: When I do a file > Restore, it times out and doesn't restore the vap file.

Resolution: 
-Remote desktop into the X20 (Login: Cricket, Password: Cricket)
-Close both applications by clicking the X on the upper right hand corner (close the app start window first then the log window). 





-Now go to C:\Spyder\LocalRestore and delete the systemconfiguration file.


-Now restart the software by going to Start > All Programs > Startup and select the shortcut to - Updater 





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Last Modified:3/15/2016 2:46:06 PM

Last Modified By: EmmaK

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