Axis cameras setup and Troubleshooting

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Axis cameras setup and Troubleshooting

A.      Configure the IP addresses of the IP Cameras.

1.       Install and run the Axis Camera Manager that comes with the camera (CD).

2.       Add the devices and click next.



3.       Click Finish

4.       From here, you may now navigate to the camera directly by clicking on the IP address hyperlink.

5.       Navigate to the Users tab and enable anonymous viewer login.

6. Navigate to the TCP/IP Settings and set your new IP address for each camera.

How to manually assign an IP address to a single camera using AXIS IP Utility:

Note: The computer running AXIS IP Utility must be located on the same network segment (physical subnet) as the camera.

  1. Acquire an unused IP address on the same network segment as your computer.
  2. Check that the camera is connected to the network and that power has been applied.
  3. Power cycle the camera, i.e. turn the power off and turn it back on.
  4. Start AXIS IP Utility. When the camera appears in the window, right-click it and select "Assign new IP address" and enter the IP address.
  5. Click the "Assign" button and follow the instructions.

The camera’s default IP-address ( can be used to configure it.

Follow the instructions below:

  1. Reset your Axis camera or video encoder to the factory defaults as described in the Installation Guide.
  2. Set your PC’s IP address to a free address in the range to
    Do not use as this is the default address of your Axis unit.
  3. Using a crossover network cable, connect the camera to your PC’s network card and power it up. Make sure that only one network connection is established - between PC and your Axis unit.
    (A crossover network cable is not need if a switch is used between Axis product and your PC or your PC supports Auto-MDIX).
  4. Use your Internet browser and enter
  5. Configure your Axis unit using its web interface by adding the desired IP address, Default Router Address and Subnet Mask to the Network Setting. If you use an IP address outside the range 192.168.01 to the unit will not be accessible after confirming the settings.
  6. Disconnect the Axis unit.
  7. If required, reset the PC’s IP address to the original value and return the devices to the desired network.
  8. Make sure in the use anonymous Authentication is not checked the camera needs a username and pw.
  9. Make sure the camera setting have anonymous viewer login checked.


Reset to Factory Default Settings


Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button and reconnect power. See

Hardware Overview, on page 6

3. Keep the control button pressed for about 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset

to the factory default settings. If no DHCP server is available on the network, the default IP address is

5. Use the tools provided on the Installation and Management Software CD to assign an IP address, set the password and

access the video stream. This information is also available from the support pages on





axis video file name – axis-media/media.amp




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Last Modified:2/17/2014 11:16:20 AM

Last Modified By: Joel.Turensky

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